We have established the following privacy policy (hereinafter referred to as the "Policy") for the protection of your personal data, and will handle your personal data appropriately in accordance with the Policy.

1. Collection of personal data

We will collect personal data to the extent necessary for business purposes by legal and fair means.

 

2. Collected personal data

We collect the following customer-related personal data. (1) Name, address, gender, date of birth, telephone number, email address (2) Information related to purchase history (3) Information related to financial institutions, other payment-related information (4) Online identifiers such as cookies, device information, location information, website browsing history

 

3. Use of personal data

We use personal data provided by customers for the following purposes. (1) Responding to product-related inquiries from customers, delivering materials such as catalogs (2) Membership registrations, personal verification when using our services, management of other customer-related information (3) Product shipping and delivery (4) Requesting product and other payments from customers (5) Providing after sales services such as product repairs (6) Providing information on products and services, and notifications regarding promotions and events (7) Planning, development, and improvement of products and services

 

4. Personal data protection measures

We take necessary and appropriate personal data protection measures to prevent the leakage, loss, or damage of personal data that we handle, as well as for other security purposes. In the event that issues arise, we will promptly take appropriate corrective measures.

 

5. Provision of personal data to third parties

We will not provide personal data provided by customers to third parties without the customer's prior consent, except in the following cases. (1) In compliance with requests in accordance with law (2) When verifying customer credit card or other payment method information with credit card companies or other payment method providers when processing payments for product orders, etc. (3) When it is necessary to provide personal data to our partner companies or subcontractors to the extent necessary for our business operations (even in such cases, we will ensure subcontractors handle the provided personal data appropriately) (4) When necessary for dispute resolution or to protect our rights or property or that of third parties

6. Cookies

Our website uses cookies and other tracking or analysis technologies (hereinafter referred to as "cookies, etc.") to provide better service to our customers. A cookie is a small text file that is exchanged between a web server and your internet browser and stored on your device when you visit our website. We may collect information such as browsing history and service usage history on specific browsers using cookies. You can decline cookies or delete stored cookies through your browser settings. By configuring your browser to decline cookies or by deleting cookies, you may be unable to access some functionalities on our website.

 

7. Inquiries

Please contact us using the following email address for inquiries and consultation regarding our personal data management policy or your personal data. Please note that we will only respond to inquiries regarding your personal data only after verifying your identity. Inquiries: info@sasaki-kogei.jp